BRAHMAI Privacy Policy

Last updated: 18th March, 2024

1. Introduction

BRAHMAI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, web applications like SensAi and BRAHMAI Labs, or engage with our services.

2. Information We Collect

We collect the following types of information:

We collect this information through:

2.1 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

3. Use of Information

We use the collected information for the following purposes:

We do not share or sell any personal information to third parties.

4. Data Storage and Security

Your data is stored locally on our servers in a secured and encrypted environment. We implement a variety of security measures to maintain the safety of your personal information, including:

We retain your personal information for as long as you are an active user of our platform. If you choose to delete your account, we will clear your information within one month.

4.1 Data Encryption and Security Measures

We use industry-standard encryption protocols to protect sensitive data transmitted over the internet. Our servers are housed in secure data centers with restricted access. We also employ firewalls, intrusion detection systems, and secure access protocols to safeguard your information.

4.2 Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

5. User Rights

You have the right to:

To exercise these rights, please contact us at hello@brahmai.in. We may need to verify your identity before responding to your request.

5.1 Access and Rectification

You have the right to access your personal information and to request rectification of inaccurate data. You can update your information through your account settings or by contacting us directly.

5.2 Deletion and Objection

You may request the deletion of your personal information or object to its processing under certain conditions. We will review and address your request in accordance with applicable data protection laws.

6. Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

7. International Data Transfers

While we primarily operate in India, the nature of our services may require the transfer of data to servers located in other countries. We take appropriate safeguards to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.

7.1 Cross-Border Data Transfers

We comply with applicable legal requirements providing adequate safeguards for the transfer of personal information to countries outside of your home country. These safeguards may include standard contractual clauses approved by regulatory authorities, obtaining your consent, or other legal mechanisms.

We are committed to complying with all applicable data protection laws and regulations, including but not limited to India's Information Technology Act, 2000, and its subsequent amendments.

8.1 Regulatory Frameworks

We also adhere to global data protection standards and frameworks, such as the General Data Protection Regulation (GDPR) for European Union residents and the California Consumer Privacy Act (CCPA) for California residents, where applicable.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

We will notify you via email and/or a prominent notice on our website, 1-3 months prior to the change becoming effective and at the time the change takes effect.

10. Third-Party Services

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, perform service-related services, or assist us in analyzing how our services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

10.1 Third-Party Service Providers

Our service providers are carefully selected and required to use your personal information only as necessary to provide the contracted services. We have agreements in place to ensure that they handle your data in compliance with our security and privacy standards.

11. Data Breach Procedures

In the event of a data breach, we will notify affected users promptly. Our notification will include information about what happened, what information was involved, what we are doing to investigate and mitigate the breach, and what actions users can take to protect themselves.

11.1 Incident Response

We have a dedicated incident response team that follows a comprehensive plan to address data breaches. This plan includes immediate containment, investigation, impact assessment, and notification of affected parties and authorities as required by law.

12. Opt-out Options

You can opt-out of receiving marketing communications from us by following the unsubscribe link or instructions provided in any email we send. Please note that we may still send you important administrative messages that are required to provide you with our services.

12.1 Marketing Communications

We provide options to manage your preferences regarding marketing communications. You can opt-out at any time, and we will promptly honor your request. Administrative messages necessary for service provision will continue to be sent as needed.

13. Social Media and Public Forums

We may provide bulletin boards, blogs, or chat rooms on our website. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these forums.

13.1 User-Generated Content

Be cautious when sharing personal information in public areas of our website. We encourage you to avoid disclosing sensitive information in these forums and to review our community guidelines to ensure a safe and respectful environment.

14. Automated Decision Making

We do not use automated decision-making processes that would produce legal effects or similarly significant effects on you without human intervention.

14.1 Human Oversight

Any automated processes used in our services are subject to human oversight to ensure fairness and transparency. Decisions that may significantly impact users are reviewed by qualified personnel to prevent biases and errors.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

BRAHMAI
Email: hello@brahmai.in